Twitter Advice For Verizon 1

What’s the point of having a corporate Twitter account if you can’t provide good customer service?  Verizon is a perfect example of a company attempting to use social media and failing.  Customer support at Verizon reached out to me via Twitter, yet failed to deliver any kind of support.  This is the second time this ...

Marine Widow Battles Verizon Over Cancellation Fee

A very disturbing article coming from CBS13 in Sacramento, CA.  My Verizon troubles have continued, so in researching other customer service issues, I came across this one.  How disgusting that Verizon did nothing until the TV station got involved.  I will post an update to my saga in a new post.  Please read and get ...

Verizon Sucks And I’m A Sucker 10

Verizon Sucks And I'm A Sucker
Verizon sucks, point period.  The lack of customer service is staggering.  The ancient weight of their bad business model is killing progress.   Technology is great, we’re leaps and bounds above where we were even five years ago.  It’s amazing the power that I have in my living room today.  I can work from anywhere ...

The 2009 Turkeys 2

It’s that time of year again, the time when we get to make a list of all the things we’re thankful for.  That list is coming up tomorrow.  Today, we’re going to talk about a much more interesting list — The Turkeys.  My criteria for turkeys changes from year to year.  If I was following my own ...