Woot Acquired By Amazon 1

This is why I love Woot and always have.  Woot was acquired by Amazon today in another (think Zappos) strong acquisition of a company that just gets what online business is all about.  You can never have too much customer service and creativity as part of your organization.  Read the letter from the CEO to ...

Twitter Advice For Verizon 1

What’s the point of having a corporate Twitter account if you can’t provide good customer service?  Verizon is a perfect example of a company attempting to use social media and failing.  Customer support at Verizon reached out to me via Twitter, yet failed to deliver any kind of support.  This is the second time this ...

Marine Widow Battles Verizon Over Cancellation Fee

A very disturbing article coming from CBS13 in Sacramento, CA.  My Verizon troubles have continued, so in researching other customer service issues, I came across this one.  How disgusting that Verizon did nothing until the TV station got involved.  I will post an update to my saga in a new post.  Please read and get ...

Verizon Sucks And I’m A Sucker 10

Verizon Sucks And I'm A Sucker
Verizon sucks, point period.  The lack of customer service is staggering.  The ancient weight of their bad business model is killing progress.   Technology is great, we’re leaps and bounds above where we were even five years ago.  It’s amazing the power that I have in my living room today.  I can work from anywhere ...

Video Blog – Seize the Deal.com Spam 1

httpv://www.youtube.com/watch?v=h7MHk8_8d64

Do you consider yourself an Email Marketing Professional? 4

As email has grown over the years, the role of Email “Teams” has evolved quite a bit.  When I first started sending email many years ago, I built very simple links only HTML with text versions of templates.  I sent them 1,000 at a time through a UNIX command screen.  The wisdom of the day ...