From the category archives:
by Kevin Senne on August 25, 2010 · 2 comments
There is a scourge taking over the land of Facebook that must be stopped. If we band together, we can stop this annoying poster once and for all. I call this phenomenon the “Underposter” and I am 100% certain that anyone who has more than 2 friends on Facebook has encountered it. What is The [...]
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by Kevin Senne on August 3, 2010 · 1 comment
Thanks Mashable for making my day with the news that Google now supports multiple accounts in the same browser window. This has been a huge roadblock for me in using Google services more often. I already enable mine, have you? Good news for users of multiple Google accounts (i.e. one for work and one for [...]
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by Kevin Senne on July 6, 2010 · 1 comment
LeBron James has joined Twitter, and taken up residence at @kingjames. This fact by itself in not really any kind of news. There are no posts as of yet, and the account is not yet “confirmed” by Twitter. The comments I’ve been reading are slanted toward the “who cares” neighborhood. I don’t care about the [...]
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by Kevin Senne on June 30, 2010 · 1 comment
This is why I love Woot and always have. Woot was acquired by Amazon today in another (think Zappos) strong acquisition of a company that just gets what online business is all about. You can never have too much customer service and creativity as part of your organization. Read the letter from the CEO to [...]
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by Kevin Senne on June 30, 2010 · 1 comment
What’s the point of having a corporate Twitter account if you can’t provide good customer service? Verizon is a perfect example of a company attempting to use social media and failing. Customer support at Verizon reached out to me via Twitter, yet failed to deliver any kind of support. This is the second time this [...]
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by Kevin Senne on June 29, 2010 · 0 comments
A very disturbing article coming from CBS13 in Sacramento, CA. My Verizon troubles have continued, so in researching other customer service issues, I came across this one. How disgusting that Verizon did nothing until the TV station got involved. I will post an update to my saga in a new post. Please read and get [...]
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