Earlier this week I wrote about Zulily, a daily deal site for moms, babies, and kids. I was referring to their email program and the fact that the unsubscribe mechanism was in violation of the CAN-SPAM Act of 2008. I am happy to report that a couple of days later, Zulily made a change. It’s [...]
I receive email from Zulily which is another of the millions of “daily deal” sites that are out there. Zulily specializes in baby and kids clothes and accessories. I signed up because we have a couple of friends and relatives with little ones, and it seemed like I might be able to pass them a [...]
Joining the long line of companies who don’t value customer security and privacy, Kroger has lost customers email addresses and names. No big deal right, you could just expect a few spam messages in your email folder. This is why the “discount cards” that you have to produce to get even half way decent prices [...]
I received this email from Walgreens this week informing me that one of their email lists was lost and the requisite phishing email had been sent out to said list. This continues a very disturbing trend. I often wonder how something like this happens. I always think the most likely culprit is an inside job. [...]
I received some suspicious email from Fotopedia this week. I wrote about it yesterday. Here’s the short version of the events. I am signed up for Fotopedia (a visual online encyclopedia with user generated content) with a unique email address. I received an email last night from some folks at Fotopedia explaining the situation. We’ve [...]
This is why I love Woot and always have. Woot was acquired by Amazon today in another (think Zappos) strong acquisition of a company that just gets what online business is all about. You can never have too much customer service and creativity as part of your organization. Read the letter from the CEO to [...]